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Privacy Policy

Effective Date: July 27, 2026

Top Choice Impact Windows & Doors (“Top Choice,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://newwindows.com/, submit a form, request an estimate, schedule a consultation, communicate with us, or otherwise use our website and services.

By using this website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

  • First and last name

  • Email address

  • Telephone number

  • Street address

  • City, state, and ZIP code

  • Property or project location

  • Type of service requested

  • Information about your window, door, or enclosure project

  • Appointment or consultation preferences

  • Messages, questions, photographs, documents, or other information you submit

  • Financing-related information submitted through a financing provider

  • Any other information you choose to provide

Please do not submit sensitive financial information, Social Security numbers, banking details, or payment-card information through our general contact forms.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, pixels, analytics tools, server logs, and similar technologies.

This information may include:

  • Internet Protocol address

  • Browser type and version

  • Device type

  • Operating system

  • Referring website or advertisement

  • Pages viewed

  • Links clicked

  • Date and time of visits

  • Time spent on the website

  • General geographic location

  • Website interactions and conversion activity

  • Cookie and advertising identifiers

We may combine automatically collected information with information you provide directly to us where permitted by law.

3. How We Use Your Information

We may use collected information to:

  • Respond to questions and service requests

  • Prepare or schedule an estimate

  • Arrange an in-home consultation

  • Provide window, door, and related installation services

  • Communicate about your project, appointment, installation, or warranty

  • Process and manage customer records

  • Provide financing information or connect you with financing providers

  • Send service-related notices and follow-up communications

  • Improve our website, products, services, and customer experience

  • Measure website traffic, advertising performance, and conversions

  • Personalize marketing and advertising

  • Detect fraud, spam, security threats, or misuse

  • Maintain business records

  • Comply with legal, regulatory, licensing, insurance, and contractual obligations

  • Protect our rights, customers, employees, property, and business

4. Phone Calls, Emails, and Text Messages

When you provide your contact information, we may contact you regarding your inquiry, estimate, appointment, project, installation, warranty, or other service-related matters.

Depending on the consent you provide, communications may be made by telephone, email, or text message. Message and data rates may apply to text messages.

Consent to receive marketing communications is not a condition of purchasing products or services.

You may opt out of promotional emails by using the unsubscribe link included in the message. You may opt out of marketing text messages by replying STOP. You may still receive necessary non-promotional communications relating to an active request, appointment, transaction, or project.

5. Cookies and Similar Technologies

Cookies are small files stored on your device that help websites operate and remember information about visits.

We may use:

  • Essential cookies to operate the website and its forms

  • Preference cookies to remember your selections

  • Analytics cookies to understand website traffic and usage

  • Advertising cookies and pixels to measure campaigns, create audiences, and display relevant advertising

Some cookies may be placed by third-party service providers.

You can control cookies through your browser settings and, where available, through our cookie-consent tool. Disabling certain cookies may affect the functionality of the website.

6. Analytics and Advertising

We may use third-party analytics and advertising services, such as Google Analytics, Google Ads, Meta technologies, call-tracking services, or similar platforms.

These providers may use cookies, pixels, device identifiers, or other technologies to collect information about your use of this website and other websites. They may use that information to provide measurement services, understand advertising performance, or show advertisements that may be relevant to you.

Your use of those third-party services is also governed by their respective privacy policies and settings.

7. How We Share Information

We may share information with third parties when reasonably necessary to operate our business and provide our services, including:

  • Website hosting and maintenance providers

  • Customer relationship management platforms

  • Email, telephone, and text-message providers

  • Scheduling and form-processing providers

  • Analytics and advertising platforms

  • Marketing and website-service providers

  • Product manufacturers, distributors, and suppliers

  • Installers, engineers, permit specialists, inspectors, and project contractors

  • Financing companies and lenders you choose to engage

  • Insurance providers, professional advisers, accountants, and attorneys

  • Government agencies, regulators, courts, or law-enforcement authorities

  • A purchaser, successor, or other party involved in a merger, acquisition, financing, reorganization, or sale of business assets

These providers may access information only as necessary to perform their services or as otherwise permitted by law.

We may also disclose information when we believe disclosure is necessary to comply with the law, enforce an agreement, investigate suspected misconduct, protect safety, or defend our legal rights.

8. Sale or Sharing of Personal Information

We do not sell personal information for money in the ordinary meaning of the word “sell.”

However, some privacy laws may broadly define “sale,” “sharing,” or “targeted advertising” to include the use of advertising cookies or the transfer of certain online identifiers to advertising partners.

Where required, you may request to opt out of qualifying targeted advertising, sale, or sharing by contacting us or using an available cookie-preference tool.

9. Financing Services

Financing applications may be offered or processed by independent third-party financing companies.

When you choose to apply for financing, you may be redirected to a third-party website or asked to submit information directly to a financing provider. Information submitted directly to that provider is governed by its privacy policy, not this Privacy Policy.

Top Choice Impact Windows & Doors does not control how an independent financing provider evaluates, stores, or uses your financing application.

10. Third-Party Websites

Our website may contain links to manufacturers, financing providers, social-media platforms, review websites, suppliers, or other third-party websites.

We do not control and are not responsible for the content, security, privacy practices, or availability of third-party websites. We encourage you to review the privacy policy of every website you visit.

11. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, alteration, misuse, or disclosure.

However, no website, electronic transmission, or data-storage system can be guaranteed to be completely secure. You provide information electronically at your own risk.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Responding to requests

  • Providing services

  • Managing customer and warranty records

  • Maintaining project documentation

  • Meeting tax, accounting, insurance, licensing, and legal requirements

  • Resolving disputes

  • Enforcing agreements

Retention periods may vary depending on the type of information, the nature of the relationship, and applicable legal requirements.

13. Your Privacy Choices and Rights

Depending on where you live and applicable law, you may have the right to:

  • Request access to personal information we maintain about you

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Request information about how your data is used or disclosed

  • Withdraw consent where processing is based on consent

  • Opt out of certain marketing communications

  • Opt out of qualifying targeted advertising, sale, or sharing

  • Lodge a complaint with an appropriate regulatory authority

These rights are subject to legal exceptions and verification requirements.

To make a privacy request, contact us using the details provided below. We may need to verify your identity before completing the request.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

14. Do Not Track Signals

Some browsers offer a “Do Not Track” setting. Because there is not currently a universally accepted standard for responding to these signals, our website may not respond to all browser-based Do Not Track requests.

Where required by applicable law and technically supported, we may recognize legally valid opt-out preference signals.

15. Children’s Privacy

Our website and services are intended for homeowners, property managers, businesses, and other adults. They are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information to us, please contact us so that we can review and delete it where appropriate.

16. Information Submitted in Reviews or Public Areas

Information you voluntarily publish in a review, testimonial, social-media comment, or other public area may be visible to others.

Please avoid publishing private or sensitive information in publicly accessible areas. We are not responsible for how other people use information that you choose to make public.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, technologies, legal obligations, or business practices.

When we update the policy, we will revise the effective date at the top of this page. We encourage you to review this page periodically.

Your continued use of the website after an updated policy is posted constitutes acknowledgment of the revised policy to the extent permitted by law.

18. Contact Us

For questions about this Privacy Policy or to submit a privacy request, contact:

Top Choice Impact Windows & Doors
12621 Trade Way Drive, Suite #1
Bonita Springs, FL 34135

Phone: (239) 482-3872
Email: [PRIVACY EMAIL ADDRESS]
Website: https://newwindows.com/

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